Beyond Grace Auto Repairs | Precision Panel Beating & Spray Painting

Commitment

Beyond Grace Auto Repairs (BgAuto) is committed to protecting the privacy of our clients and ensuring that your personal information is collected and used properly, lawfully, and transparently in accordance with the Protection of Personal Information Act (POPIA).

Information Collection

We collect identifiable information including, but not limited to:

Name and contact details (email, phone number).
Bank and payment information for processing deposits and final payments.
Vehicle data (VIN, registration number, make, model, and mileage).
Photos of vehicle damage for assessment and quoting purposes.

Usage of Data

Your data is used solely for the following purposes:

To process and provide the requested automotive repair services.
To handle payments, deposits, and invoicing.
To comply with legal and regulatory requirements.
To communicate regarding the status of your vehicle repair.

Security

We store personal information on secure servers with restricted access. Access is limited only to select employees with an absolute need to process your service or handle administrative tasks. We implement industry-standard security measures to protect against unauthorized access, alteration, or destruction of your data.

Sharing of Information

We do not sell, trade, or distribute personal data to third parties. Information is only shared when:

Required by law or a valid legal process.
Necessary for third-party service functionality (e.g., payment gateways or support delivery).
Required for insurance claim processing (with your explicit consent).

Your Rights

You have the right to:

Request a copy of the personal data we hold about you.
Ask for the correction or deletion of your data.
Object to the processing of your data.